I would like to start by saying my visit started off good, but took a turn for the worse my son Aiden was taken great care of by Ariel, she took time to play with him, walk him around and even put him to sleep for me ( which she didn't have to, but she did this out of the kindness if her heart). I really appreciate her assistance in watching him while I came experience a horrific experience with something that was supposed to be so simple. Let me start by saying I was supposed to come in to get eight fillings, first off my mouth was numbed beyond my belief even after leaving I was told it would be a couple of hours no longer than two hours of numbness it ended up being four days and then major pain, I was advised to drink a slurpee from 7 Eleven, so I left and picked up my sister and stopped by 7 Eleven and got a slurpee at this time while sucking the slurpee I pull open my mouth to notice my damn Veneer had been chipped, not cracked, but chipped a BIG CHIP. I immediately had my sister call the office because I was still unable to talk due to having my entire top and bottom back of my mouth numbed. They advised me to come back, so we did, when I got back there I was being avoided and no one wanted to admit to what Dr. G had done, one of the assistants sd " are you sure it happened here" I sd are u freaking kidding me, I've been here before and on the Xray I have all perfect Veneers don't play with me. I look at my smile every day, just as yall did when I walked in. Then Dr. G sd, " there is no way I could have done that I didn't have to go by your front teeth", I told her, the last Ichecked you have to go through the front of the mouth in order to get to the back. I spoke with an office mgr that let Dr. G bond my Veneer, which WHICH IS NOT REPLACING. I have made several attempts to have this issue resolved and no one has been professional enough or shown any concern to resolve my issue, I find it pretty sad and unprofessional that not even the CFO Sue, since was the name I was given can call. I considered going here I initially because I listened to an advertisement, I will be taking further action. I've only gotten assistance from Ariel even if it's just to leave a message for someone to call me back.SignedTawanna FitzpatrickA very unsatisfied patient More
I would like to start by saying my visit started off good, but took a turn for the worse my son Aiden was taken great care of by Ariel, she took time to play with him, walk him around and even put him to sleep for me ( which she didn't have to, but she did this out of the kindness if her heart). I really appreciate her assistance in watching him while I came experience a horrific experience with something that was supposed to be so simple. Let me start by saying I was supposed to come in to get eight fillings, first off my mouth was numbed beyond my belief even after leaving I was told it would be a couple of hours no longer than two hours of numbness it ended up being four days and then major pain, I was advised to drink a slurpee from 7 Eleven, so I left and picked up my sister and stopped by 7 Eleven and got a slurpee at this time while sucking the slurpee I pull open my mouth to notice my damn Veneer had been chipped, not cracked, but chipped a BIG CHIP. I immediately had my sister call the office because I was still unable to talk due to having my entire top and bottom back of my mouth numbed. They advised me to come back, so we did, when I got back there I was being avoided and no one wanted to admit to what Dr. G had done, one of the assistants sd " are you sure it happened here" I sd are u freaking kidding me, I've been here before and on the Xray I have all perfect Veneers don't play with me. I look at my smile every day, just as yall did when I walked in. Then Dr. G sd, " there is no way I could have done that I didn't have to go by your front teeth", I told her, the last I checked you have to go through the front of the mouth in order to get to the back. I spoke with an office mgr that let Dr. G bond my Veneer, which WHICH IS NOT REPLACING. I have made several attempts to have this issue resolved and no one has been professional enough or shown any concern to resolve my issue, I find it pretty sad and unprofessional that not even the CFO Sue, since was the name I was given can call. I considered going here I initially because I listened to an advertisement, I will be taking further action. I've only gotten assistance from Ariel even if it's just to leave a message for someone to call me back. Signed Tawanna Fitzpatrick A very unsatisfied patient More